Usage of Vela Casa VIP Membership benefit (hereafter refers to as “VIP Membership benefit”) constitutes acceptance of the terms and conditions.

1. Vela Casa has absolute discretion to approve or decline any application without stating any reason.

2. Member must provide his/her VIP membership no. or telephone no. at the time of exercising membership right(s) or benefit(s).

3. All membership benefits and promotional offers cannot be exchanged for cash or refund.

4. Vela Casa reserves the right to terminate any membership without stating any reason.

5. Vela Casa reserves the rights to change, modify or amend the Terms & Conditions of VIP Membership at any time, and change or terminate any benefits without prior notice. Vela Casa will not be liable for loss or damage resulting therefrom.

6. A member may terminate his/her membership by fax or email to our company in writing at which time all the benefits will be cancelled. No charge will be imposed on cancellation service.

7. Members are responsible for keeping Vela Casa informed of their new correspondence and email addresses. Vela Casa is not responsible for any loss if member fails to provide up to date personal information.

8. Vela Casa shall not be liable to any member for any loss, damage or expense of any kind whatsoever arising out of or in connection with the membership, the use of VIP Membership offer or its benefits, including but not limited to the use of personal data, mistakes or fraud by any person in redeeming a benefit, whether Vela Casa is negligence or otherwise.

9. Vela Casa will not be liable for any loss or damage arising out of the product(s) or service(s) provided by other entities in connection with the use of VIP Membership offer.

10. In case of any dispute, Vela Casa’s decision shall be final.

11. Should there be any discrepancy between the Chinese and English versions, the English version shall prevail.

(Mar’2022)